Here’s How Indian Companies Helping Masses Combat COVID-19 Crisis

The startups and other conglomerate companies have stepped up to serve customers and deliver essential items at their doorstep
  • BY Jaspreet Kaur

    Feature Writer, BusinessEx

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  • Apr 20,2020
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  • 15 Mins Read

As Coronavirus has seized over India, the Indian government has extended lockdownto protect countrymen. In the increased lockdown, the Prime Minister, Narendra Modi requested people to stay indoors and practice social distancing anew. It seems that city dwellers, as well as rural populace, have adopted these precautions earnestly. According to Google data, there is a 77 per cent drop witnessed in the footfall to public spaces during the lockdown. 

During quarantine, when common masses have adopted safety measures and minimizing their trip to public spaces. The startups and other conglomerate companies have stepped up to serve customers and deliver essential items at their doorstep. Medicines, food, and grocery are prime essential goods that healthcare and online grocery stores are delivering at the convenience of the customers. 

Healthcare Companies Aiding the Customers 

The nationwide lockdown has impacted the businesses adversely and enabled them to ponder a new survival plan. Amid the fear of contracting disease, the healthcare companies have extended their hand and are determined to serve already ailing people by digital therapeutic services, online physician consulting services and much more. Medicalwale.com, which came into play in 2017, acts as a platform to connect medical suppliers, pharmacies and distributors.   

The Bengaluru-based healthcare company, Portea Medical has brought ease to the customers by providing in-home medical care. In the last few weeks, the company has increased its offerings significantly. 

Pristyne Care, which is also a healthcare company, is currently rendering telemedicine services and testing for COVID-19 to the customers. 

E-commerce Companies Providing Essential Items 

Since the lockdown being announced and later extended, the e-commerce companies in the country buckled up and began delivering essential items to the Indian natives. Online grocery marketplaces like Big Basket and Grofers help meet daily needs of the customers. Even, online food delivery platforms like Zomato and Swiggy keep serving hot meals to the people across the country. The food delivery giants also stepped into online grocery segments and initiated Zomato Market, an initiative by Zomato and Genie, a grocery app by Swiggy. 

Medical Equipment Firms Helping Fulfill Dearth of Medical Equipment  

As coronavirus patients have increased drastically in the country, it has indirectly pressurised domestic medical equipment companies to increase their production. To help inflicted patients cure smoothly, a patient needs to be on a ventilator if his condition becomes serious. 

Domestic manufacturers of medical equipment--Skanray Technologies, AgVa Healthcare, Life Line Biz, AB Industries and Life Line Biz, amid others. These companies partnered with automobile companies to increase their production rate by hundred times. 

As per the decided plans, the medical equipment firms have to increase their capacity from 5,500-5,750 units per month to 50,000 units by the end of May. Skanray Technologies has formed a consortium Bharat Electronics (BEL), Mahindra and Mahindra group (M&M) and Bharat Heavy Electricals Limited (BHEL) to boost manufacturing of ventilators to 30,000 units per month. In a similar manner, Delhi-based medical equipment firm, AgVa partnered with Maruti to create 10,000 units by the end of May, reported Business Today. 

Consumer-focused Applications Helping Indians Come out of Lockdown Blues

Across the globe, when people are depressed because of the Coronavirus outbreak and have resolved to stay at home. While staying at home for a prolonged time makes people aloof and causes depression, the masses have restorted to consumer-focused applications to keep their spirits high. In contrast to the west, the Indian populace have installed less applications to divert their minds; progressing work from home has kept the people occupied.

Daily installation of several popular applications like WhatsApp, Facebook, Google Pay, TikTok and Vmate have not changed or seen a drop, reported TechCrunch. 

According to the cited media agency that has used Apptopia’s data, TikTok was installed 20.2 million times in India in a 31-day period ending April 12, which is slightly less from 21.6 million times in January this year, for instance. At the same period, installation of WhatsApp increased to 17 million from 12 million while Hotstar’s download reduced from 9.8 million to 3 million. Helo, which is operated by ByteDance, downloads dipped  to 7.5 million. 

The companies, which operate in diverse segments, are playing an important role in helping people lead normal lives amid the COVID-19 crisis. They are not only offering essential items to the masses but also keeping them engrossed, in turn, reducing mental stress and depression. 

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