Here's How Healthcare Sector Adopted Digitization

Shifting dynamics are enabling medical organisations to adopt noval models, establish delivery protocols, development of diagnostic abilities and improve operational efficiencies
  • BY Jaspreet Kaur

    Feature Writer, BusinessEx

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  • Apr 16,2021
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  • 10 Mins Read

The significance of healthcare has considerably increased during the pandemic. Healthcare is a vast realm, comprising various sub segments. According to a report by NASSCOM, healthcare is one of the largest sectors in India and is expected to reach $372 billion by 2022 growing at 16 per cent CAGR. 

In the last few years, roughly 1200 healthtech startups have established, in turn, increasing at approximately 14 per cent in the last three years. The Indian government has also increased their spending, which will increase GDP to 2.5 per cent by 2025. Even though, healthcare segment is progressing along with the support of the Indian government, the industry is not able to realise its full potential. There is a dearth of digitization in the healthcare industry. 

Owing to the lack of digitisation in the healthcare realm, over 60,000 billion productivity losses occurred that resulted in poor healthcare infra and early death. Additionally, Indian states-infused insurance schemes and the central government-initiated Ayushman Bharat have low penetration, which covered merely 27 per cent. Several deaths occur every year owing to wrong treatment, poor diagnosis, and insufficient medicines. 

Healthcare Embracing Digitization 

Rising cost, controlling restrictions, and decreasing utilisation are some factors that affect the country’s healthcare segment. The pandemic has increased the footfall of patients to hospitals and clinics. This phase has given a rise to remote consultations as well as at-home services. 

The shifting dynamics are enabling medical organisations to adopt noval models, establish delivery protocols, development of diagnostic abilities, develop the operational efficiencies, decrease life-cycle of patients, and meanwhile, enhance quality of services. Some of the implemented tools and technology in the healthcare segment are:  

OPD Automation 

It permits an efficient process for patient management in hospitals. The process comprises scheduling, booking appointments, appointment completion, appointment cancellation, reorganising of OPD appointment.

This automated technology helps manage more outpatients every day. It aids in augmenting productivity, data assembling, and patient care. Patient experience is enhanced along with decreasing overhead expenses of hospitals and increased staff efficiency.

AI-based Tool for RSD

The tool helps generate instant accurate output reports. It enables the calibration of patient data that  has not been used. Solutions that are initiated via this tool are easily implemented in rural areas having the dearth of internet facility.

Prescription Digitization 

In this, digital prescriptions are generated, in turn, substituting the old pen and paper-based approach. It permits physicians to digitize their case sheets and retain all prescriptions at a core storage to avert forgery. 

This technology is advantageous for several reasons as it saves time for patients as well as medical staff. It increases accuracy of prescription and counter lost records. 



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